Privacy policy

This Privacy Policy describes how we, ThomasHaddockArt collect, use, and share personal information when you use our website; thomashaddock.com or purchase our products or services. By accessing or using the Site, you agree to the terms of this Privacy Policy.

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at: thomashaddockart@gmail.com

Information We Collect

We may collect personal information such as your name, email address, mailing address, phone number, and payment information when you interact with us, including when you:

Make a purchase on our Site.
Sign up for our newsletter or other communications.
Contact us with inquiries or customer support requests.

We may also collect certain information automatically when you visit our Site, such as your IP address, browser type, operating system, referring URLs, and browsing behavior.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

How We Use Your Information

We use the personal information we collect for the following purposes:

To process and fulfill your orders, including to communicate with you about your order status.
To send you marketing communications, such as newsletters and promotional offers, that we believe may be of interest to you.
To respond to your inquiries and provide customer support.
To improve and optimize our Site and customer experience.
To detect, prevent, and address technical issues or fraudulent activity.

Category	Categories of Recipients
Identifiers such as basic contact details and certain order and account information Commercial information such as order information, shopping information and customer support information Internet or other similar network activity, such as Usage Data	Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers) Business and marketing partners Affiliates

We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.

Information Sharing

We may share your personal information with third parties for the following purposes:

With service providers who assist us in operating our business, such as payment processors, shipping carriers, and marketing service providers.
With legal and regulatory authorities if required to comply with applicable laws or regulations or to respond to lawful requests, subpoenas, or court orders.
In connection with a merger, acquisition, or sale of assets, where personal information may be transferred as part of the transaction.

Your Choices

You may opt out of receiving marketing communications from us by following the instructions provided in those communications or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages related to your orders or inquiries.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

Data Security

We take reasonable measures to protect the personal information we collect from loss, misuse, unauthorised access, disclosure, alteration, and destruction. We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please find the Contact Us section of this Privacy Policy below to request deletion.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

Your consent
The performance of the contract between you and the Site
Compliance with our legal obligations
To protect your vital interests
To perform a task carried out in the public interest
For our legitimate interests, which do not override your fundamental rights and freedoms.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
Right to Delete. You may have a right to request that we delete personal information we maintain about you.
Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

Complaints

If you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact Us” section below. If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.

Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons by posting a new version on our Site. We will notify you of any material changes to this Policy by email or through a prominent notice on our Site prior to the change becoming effective. Check the "Effective Date" section of this Privacy Policy for information on recent changes.

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Effective Date

This Privacy Policy was last updated on 18/03/24.

Privacy policy

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